FAQ's

 

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Shipping 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

How long does it take to ship?

All items will be shipped within 1-2 business days. Express post is 2-4 days and Standard 4+ depending on location.

All items are shipped from Melbourne.

Once Australia Post has received your parcel from us. It is entirely out of our hands. Please check your tracking number via your emails and consult Australia Post with any delay queries.